FAQ

Where are you located?

Thanks to glacial activity 20,000-40,000 years ago, sediments were deposited at the foot of New York State, in a shape that can only be oh-so-creatively called Long Island.  Slater's Pins and Poems is located on this slender island, just east of the Big Apple.

 

How Long Does Shipping Take?

Orders are packaged as they come in, and this little one woman band brings all those bundles of love to the Post Office on Mondays &/or Thursdays.  Our glorious heroes - the USPS - take it from there, with an average shipping time of 3-5 business days.  

*Please, PLEASE, double check your shipping address before you place your order! - If you made a mistake, please let me know as soon as possible!*

Currently we are not offering international shipping.

 

What if Something is Wrong with My Order?

While I try to make damn sure that whatever leaves my shop to find a new home is perfect in every way, damaged or otherwise imperfect items may make it past me.  Please email me at info@slaterspinsandpoems.com so we can get it sorted out.  

 

What is the Exchange or Return Policy?

Once your items are shipped, there's no turning back! All sales are final.  If you need to cancel or change an order, please reach out before you receive any shipping notifications, as that is the point of no return. 

 

Do you Collaborate with Other Brands & Artists?

Yes! I love making new friends.  You can reach out via the contact form, or direct message me on Instagram so we can discuss future amazing fun things!

 

Can I Stock your Products in My Store?

Well it would be my honor! Reach out using the contact form so we can discuss the details!